Q: Are you trading company or manufacturer?
I: We have our own factory in Nanhai District, Foshan City.
Q: What is your minimum quantity order?
I: One set.
Q: Do you provide sample? Is it free or extra?
I: Yes, we can provide the samples of stair parts. All the sample
cost will be refunded after you place the order.
Q: What is your terms of payment?
I: 30%-50% T/T for deposit, balance before loading.
Q: How can I assure my payment?
I: You can place the order through Trade Assurance on Alibaba. For
the details, please contact us.
Q: What is your after-sale service?
I: After we deliver the goods, we will send the detailed drawings,
installation instructions and packing list to tell you how to
install. For any problems during installation, you can contact us
at any time.
I: Step 1: Inquiry from customer for a particular product or
Step 2: Offer us your project drawing or purchasing list for our
Step 3: Our team work on the building information, and work out a
solution for each product and also quotation.
Step 4: Customer check and confirm the solution and quotation, then
sign the PI and arrange deposit.
Step 5: We offer the details shop drawing for each products and
customer confirm each shop drawing.
Step 6: Arrange production.
Step 7: Delivery.
Q: What is your company advantage?
I: For house owner, wholesale and retailer: To save you much more time and cost, we offer one-stop materials,
including customized staircases, railings, window and door, kitchen
cabinets, wardrobe, vanity, showers, flooring, tiles, etc. Welcome
to visit our website: www.primahousing.com .
For developer, contractor, builder: we have our own design team to give you the best design within
your project budget. If required, we can also go to your project
site for measurements and installation instructions.